Returns are accepted in original packaging and condition within 14 days of receiving to the return address.
Send us an email to firstname.lastname@example.org along with your tracking details, mentioning if you'd like a return or exchange.
Upon receiving your returned package we will action your requested refund or exchange.
Merchandise marked sale cannot be returned, unless faulty.
The merchandise must not be worn, altered or washed. Merchandise must be returned in its original condition, and accompanied by its original tags. Merchandise returned damaged may be rejected and sent back to the customer at the discretion of Design By Crime LTD.
A refund will be issued back to the original method of payment for the merchandise returned. We require up to 5 business days of receiving the merchandise at the Design By Crime LTD warehouse. Financial institutions may require additional days to process the refund before the funds are returned to the account.
Returns should be shipped with a service that provides a tracking number and insurance as we are not responsible for delayed or lost packages.
All sale items are final.
For any other inquiries please contact us at email@example.com
Provided upon request.